1. What do unions do? A twenty-year perspective / James T. Bennett and Bruce E. Kaufman
2. What unions do : insights from economic theory / Bruce E. Kaufman
3. Historical insights : the early institutionalists on trade unionism and labor policy / Bruce E. Kaufman
4. What effect do unions have on wages now and would Freeman and Medoff be surprised? / David G. Blanchflower and Alex Bryson
5. Unions and wage inequality / David Card, Thomas Lemieux, and W. Craig Riddell
6. The effect of unions on employee benefits and non-wage compensation: monopoly power, collective voice, and facilitation / John W. Budd
7. What do unions do for economic performance? / Barry T. Hirsch
8. Union voice / John T. Addison and Clive R. Belfield
9. What do unions do in the workplace? Union effects on management and HRM policies / Anil Verma
10. Unionism and employment conflict resolution: rethinking collective voice and its consequences / David Lewin.
11. The impact of unions on job satisfaction, organizational commitment, and turnover / Tove Helland Hammer and Ariel Avgar
12. De-unionization and macro performance : what Freeman and Medoff didn't do / Daniel M.B. Mitchell and Christopher L. Erickson
13. Two faces of union voice in the public sector / Morley Gunderson
14. Unionism viewed internationally / John Pencavel
15. Has management strangle U.S. unions? / Robert J. Flanagan
16. Organized labor's political scorecard / Marick F. Masters and John T. Delaney
17. What do unions do? Evaluation and commentary / Bruce E. Kaufman
18. What do unions do? A management perspective / Kenneth McLennan
19. What do unions do? A unionist's perspective / Stephen R. Sleigh
20. What do unions do? The 2004 M-Brane Stringtwister edition / Richard B. Freeman
About the editors and contributors