Introduction : Looking out for other people ; Half-full not half-empty ; The process is as important as the product ; A 7-year-old's grin ; "We've got a problem" ; You can do routine tasks without doing them routinely ; Audacious dreams ; Transactions versus transformations ; Play matters ; It only takes a single spark to start a fire ; It starts with a playground ; A better us ; Imagination and innovation ; The blurry line between for-profits and nonprofits ; What we're up against ; When better is expected, good is not enough
