5S for service organizations and offices: a lean look at improvements

5S demystified

Prerequisites for deployment

Deployment steps

Enablers for sustenation, measures of performance, and approach to deployment

Certification

Challenges in deployment and root causes of workplace disorganization

Appendices (also on accompanying cd-rom)

Appendix A File label-box files

Appendix B File label-flat files and registers

Appendix C Kanban card

Appendix D Period sticker

Appendix E Key label

Appendix F Tray label

Appendix G Blue tag

Appendix H Blue tag register-review format

Appendix I Blue tag register

Appendix J Master index

Appendix K Location index

Appendix L Ownership matrix

Appendix M Need-want matrix-deployment

Appendix N Need-want matrix

Appendix O Autonomous maintenance calendar

Appendix P Bin card.