Part I. The stakeholder approach
ch. 1. Managing in turbulent times
ch. 2. The stakeholder concept and strategic management
ch. 3. Stakeholder management : framework and philosophy
Part II. Strategic management processes
ch. 4. Setting strategic direction
ch. 5. Formulating strategies for stakeholders
ch. 6. Implementing and monitoring stakeholder strategies
Part III. Implicatiosn for theory and practice
ch. 7. Conflict at the board level
ch. 8. The functional disciplines of management
ch. 9. The role of the executive.
