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Practical plans for difficult conversations in medicine: strategies that work in breaking bad news
Practical plans for difficult conversations in medicine: strategies that work in breaking bad news
Author
Buckman, Rob
Publisher
Johns Hopkins University Press
Publication Date
2010
Language
English
Software
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Table of Contents
From the Software
Some "can't go wrong" tips
Breaking bad news : the SPIKES protocol
Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Some particularly difficult conversations
Conclusion : putting it all together and making a difference in communication.
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Subjects
Subjects
Bad news
Interpersonal communication
Physician and patient
More Details
ISBN
9780801895586
080189557
9780801895579
NoveList
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