European business customs & manners

pt. I. Getting started

1. How to go international

Avoid generalizations

Don't be the ugly American

Show consideration and respect

The ten commandments of visiting Europe

2. The European Union (EU) and the euro

The facts of the EU

The euro

Challenges facing the EU

The newest EU nations

3. General rules : what to know and how to behave

Basic facts and statistics

Meeting and greeting

Names and titles

Language

Dining

Drinking

Toasting

Entertaining European guests

Tipping

Manners

Dress

Gifts

Punctuality

Pace

Corporate culture

Especially for women

Safety and health

Holidays and festivals

Interfaith etiquette

pt. II. Country information

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Norway

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Switzerland

Turkey

United Kingdom

England

Scotland

Wales

Northern Ireland.