Magnetism and the art of engagement
Philbrook museum of art : aligning through vision and values
Conner prairie interactive history park : embracing 360o engagement
Chrysler museum of art : serve first, lead second
Widen the circle and invite the outside in children's museum pittsburgh : the power of 'yes'
Natural science center of greensboro : turning outward to meet real needs
Build trust through high performance
The franklin institute : righting the ship
Appendix B: stakeholder interview list
Appendix C: magnetic museum self-assessment tool