The customer service solution: managing emotions, trust, and control to win your customer's business

Book Cover
Author
Dasu, Sriram
Publisher
McGraw-Hill
Publication Date
[2013]
Language
English
Book
 Show Edition
Available from another library
Where is it?
Place Hold

Description

Loading Description...

NoveList

Published Reviews

Subjects

Subjects
Business & Economics
Commerce
Customer relations
Customer services
Gestion
Management
Marketing & Sales
Service à la clientèle
Service industries
Service industries -- Management
Services (Industrie)
Services (Industrie) -- Gestion

More Details

Contributors
Chase, Richard B
ISBN
9780071809931
9781299826199
9780071809993

Staff View

Loading Staff View.