The quality library: a guide to staff-driven improvement, better efficiency, and happier customers
Description
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Subjects
Subjects
Administration & Management
Consumer Behavior
Consumer satisfaction
Customer services
Customer services -- United States
Electronic books
LANGUAGE ARTS & DISCIPLINES
LANGUAGE ARTS & DISCIPLINES -- Library & Information Science -- Administration & Management
Library & Information Science
Library Administration
Library Administration -- methods
Library administration -- United States
Library planning
Library planning -- United States
Library Services
Library Services -- organization & administration
methods
organization & administration
Program Evaluation
Total quality management
Total quality management -- United States
Consumer Behavior
Consumer satisfaction
Customer services
Customer services -- United States
Electronic books
LANGUAGE ARTS & DISCIPLINES
LANGUAGE ARTS & DISCIPLINES -- Library & Information Science -- Administration & Management
Library & Information Science
Library Administration
Library Administration -- methods
Library administration -- United States
Library planning
Library planning -- United States
Library Services
Library Services -- organization & administration
methods
organization & administration
Program Evaluation
Total quality management
Total quality management -- United States
More Details
Contributors
ISBN
9780838909522
9781441618979
144161897
9781441618979
144161897
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