The Nordstrom way: the inside story of America's # 1 customer service company
Description
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Subjects
Subjects
BUSINESS & ECONOMICS
BUSINESS & ECONOMICS -- Industries -- Retailing
Customer services
Customer services -- United States
Department stores
Department stores -- United States
Grands magasins
Grands magasins -- États-Unis
Industries
Nordstrom (Firm)
Nordstrom (Firme)
Retailing
Service à la clientèle
Service à la clientèle -- États-Unis
United States
BUSINESS & ECONOMICS -- Industries -- Retailing
Customer services
Customer services -- United States
Department stores
Department stores -- United States
Grands magasins
Grands magasins -- États-Unis
Industries
Nordstrom (Firm)
Nordstrom (Firme)
Retailing
Service à la clientèle
Service à la clientèle -- États-Unis
United States
More Details
Contributors
ISBN
9780471584964
058525608
9780585256085
058525608
9780585256085
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